Family Ombudsman are a critical communication link between the Commanding
Officer and family members. They must be the
spouse of an active duty member of the command. Ombudsman are primarily
information and Referral Specialist who help command family members gain
the assistance they need to succeed as part of the extended Navy Family.
Once appointed as the command Ombudsman, the volunteer receives
standardized Ombudsman Basic Training (OBT). OBT provides the basic
knowledge and tools necessary to be an effective representative of the
command and an advocate for family members.
volunteers are trained to serve as your family advocate. Your Ombudsman is
a link between your spouse and the command.
Ombudsman is knowledgeable about the Navy and your local command. Take
advantage of their knowledge to get the assistance you need.
Ombudsman, however, is NOT a go-between for the Navy member/sponsor and
their command, or a mediator between husband and wife. The Navy Chain of
Command should be utilized to address problems between the sponsor and the
command. There are many recognized agencies offering professional guidance
in the area of personal relationships, such as Navy Family Services
Centers. Your Ombudsman will refer you to the correct agency, if you
can an Ombudsman help me?
Family Ombudsman are key resources for family members. Ombudsman
maintain current resource files with information on military and civilian
community agencies that can help families solve a variety of problems, and
successfully meet the challenges they face whether at home or on
deployment. In addition to providing referral information, Ombudsman can
facilitate communication between the Command and family members. Ombudsmen
publish or contribute to command newsletters and/or maintain care lines.
Ombudsman can also assist families in contacting the Command for a variety